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Second-Look Recovery Audit

Second-look freight audit: test what the first post audit may have missed.

RETALLY runs an independent second freight audit over a frozen historical population alongside your existing TMS, freight-payment provider, internal controls, or incumbent post-audit process. The objective is not to replace them. It is to identify supportable, net-new recovery opportunities that remain after their own findings and credits are accounted for.

$0 upfront · Independent evidence review · Net-new recovery only

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Built for companies that already have controls

The Second-Look Recovery Audit is designed for finance, AP, transportation and logistics teams that already use one or more of the following: a TMS, freight-payment provider, pre-audit workflow, internal AP review, 3PL audit service, carrier portal reconciliation, or incumbent freight-audit vendor.

An existing audit process is not a disqualifier. It is part of the evidence set.

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The first audit's output is frozen before ours is measured

Before calculating any RETALLY result, we define the population and preserve the findings, credits, disputes, or other outcomes already known to the customer or incumbent process where those records are available.

We do not charge for someone else's result.

Pre-existing findings, automatic credits, incumbent-known claims, duplicated opportunities, and unsupported amounts are excluded from fee-eligible recovery under the engagement terms.

This makes the second look a delta test: what supportable recovery remains after existing controls have had their chance?

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What the second look tests

Depending on mode, carrier, scope, and available evidence, review can include near-duplicate billing, corrected invoice chains, stale or incorrect rate versions, effective-date mistakes, unsupported accessorials, LTL reweigh or reclassification issues, parcel surcharges, service-level mismatches, credits that never reached the account, and settlement mismatches.

Every candidate remains separate from an approved claim and from actual recovered funds. A difference is not promoted into recovery merely because another system missed it.

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How the Second-Look Recovery Audit works

  1. Define the population. Entity, date range, modes, carriers, invoices, currencies, and exclusions are frozen.
  2. Document existing controls. Record the TMS, audit provider, internal process, known findings, and existing credits where available.
  3. Freeze incumbent output. Existing known results are separated before RETALLY measures anything.
  4. Re-perform the audit independently. Charges are tested against controlling commercial authority and shipment evidence.
  5. Human-review the delta. Ambiguous, duplicated, pre-existing, or unsupported findings are rejected or held for review.
  6. Deliver a net-new opportunity summary. Only supportable findings not already attributable to existing controls remain.
  7. You authorize recovery. No carrier or outside contact occurs without the required approval.
  8. Track settlement. Credits, refunds, remittances, and reversals are matched back to the validated finding.
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$0 upfront. No fee on estimated savings.

The initial second-look audit is $0 upfront. If supportable net-new opportunities exist and you authorize recovery work, the contingency rate and eligible-recovery definition are confirmed in writing before execution.

The flagship model charges only against eligible funds actually recovered under the engagement. If eligible actual recovery is $0, the recovery fee is $0.

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Strong second-look candidates

The strongest populations usually involve meaningful freight volume, multiple locations or carriers, several months of invoice history, accessible commercial authority, and an existing audit or payment process whose output can be identified. Multi-site distributors with LTL and parcel complexity are especially attractive candidates.

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Second-look freight audit FAQ

What is a second freight audit?

A second freight audit is an independent review performed after an existing TMS, freight-payment provider, internal audit process, or incumbent auditor has already had an opportunity to review the same historical population. The second audit should measure only supportable residual value, not re-label existing findings as new savings.

What is a second post audit?

A second post audit is a post-payment review layered behind an earlier post audit or other freight-control process. RETALLY freezes known findings, automatic credits, open claims, and other incumbent results before calculating any net-new opportunity.

Do we have to replace our current freight-audit provider?

No. The Second-Look Recovery Audit is designed to coexist with an existing provider or internal process. Existing controls get credit for their own results.

How do you avoid duplicate claims?

Known findings, automatic credits, already-open claims, customer-known issues, duplicate opportunities, and unsupported amounts are suppressed before RETALLY measures fee-eligible recovery.

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Let us independently test your existing controls

Start with non-sensitive business details. Do not send freight files, credentials, contracts, or payment records through ordinary email.

Start My Second-Look Audit

Questions: email RETALLY. 715 Yorktowne Road, Pottsville, PA 17901.

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Related resources

Freight audit methodology · Freight audit services · Freight invoice audit checklist · Freight overcharge recovery