What RETALLY does
We review bounded historical freight populations for billing issues such as duplicate charges, rate mismatches, unsupported accessorials, LTL or parcel adjustments, and missed credits. The goal is not to maximize the number of flags. It is to identify supportable findings that can survive finance review and carrier challenge.
Who RETALLY is built for
The primary fit is a U.S. shipper, distributor, manufacturer, or multi-site operator with enough parcel, LTL, truckload, or related freight activity to justify a historical review. Finance, accounts payable, transportation, logistics, procurement, and operations can all have part of the evidence needed to explain a freight charge.
RETALLY is especially relevant when invoices span multiple carriers, locations, rate schedules, accessorial rules, or internal systems. If an organization already uses a TMS, freight-payment provider, internal audit process, or another auditor, the Second-Look Recovery Audit is designed to test residual value without taking credit for known findings or automatic credits.
How we think about evidence
Potential recovery, approved claim value, and actual recovered funds are different states. We preserve that distinction. Missing authority, ambiguous shipment facts, pre-existing credits, incumbent-known claims, duplicates, and reversals are not silently promoted into recovery totals.
Where evidence is incomplete, the correct outcome is review or no assertion, not a more impressive number.
What the evidence-first model changes
RETALLY does not use “savings” as a catch-all word. A calculated difference, a validated finding, a customer-authorized claim, a carrier-approved amount, and actual recovered funds are different states. The RETALLY Evidence Standard defines ten rules for keeping those states separate.
Buyer-visible reporting can preserve invoice and shipment identity, billed and expected amounts, controlling commercial authority, effective date, supporting evidence, reviewer disposition, authorization, claim status, carrier response, settlement, reversals, and net realized recovery. That makes the result easier to challenge, approve, or reject.
How the commercial model works
The initial audit is $0 upfront. If a supportable opportunity exists, you decide whether to proceed. Any recovery engagement defines scope, authority, exclusions, the contingency rate, and the meaning of eligible recovered funds before outside action begins.
No recovery means no recovery fee under the flagship success-based model.
Human review and automation
Automation may assist ingestion, normalization, matching, calculation, prioritization, and evidence assembly. Material ambiguity still routes to human review. Software confidence does not replace a missing contract, shipment fact, effective date, or customer authorization.
RETALLY publishes its current data, AI, security-claim, and operating boundaries in the Trust Center.
Business details
Based in Pottsville, Pennsylvania, RETALLY works with U.S. shippers, distributors, and operations teams. Start with a remote qualification request; any follow-up meeting, audit scope, and secure document-transfer route are agreed directly.
715 Yorktowne Road
Pottsville, PA 17901
United States
General questions: email RETALLY. Do not send freight records, credentials, contracts, or payment data through ordinary email.
Service scope and disclosures
RETALLY focuses on historical freight audit and authorized recovery. Examples on this website use fictional data and are not customer results. Recovery is not guaranteed. Security certifications and carrier partnerships are not claimed. The public website does not accept confidential freight records.
The business is deliberately narrower: independent historical freight review, evidence-backed recovery work when authorized, and a Second-Look option for organizations that already have controls.